Shipping and Returns

Specific conditions of sale
The customer acknowledges that, at the time of ordering an item, they know the specific conditions of sale displayed on screen (name, price, quantity, colour, specific details of item, etc.) and expressly declare they agree to them without any reservations. By ordering and confirming an item, the customer fully agrees to accept the specific conditions of sale applicable to that order.

Shipping and delivery of orders
At the time of placing the order, the customer will select the place and date of receipt of the goods. INTERACTIVO TRES DEVELOPMENT S.L.U. reserves the right to use the means necessary to ship the item at the address indicated by the customer. Orders will be shipped only within the territory of Spain, including the Balearic Islands.

Delivery times
Goods will be delivered on a working day within 72 hours of placing the order. If an item is not in stock at the time of ordering, we will let the customer know together with the date when the item will be available for purchase again, or else we will offer the customer an equivalent replacement product.

Shipping costs
Shipping costs will be charged on all orders, except for orders over 50€.

Shipping carrier
We will work with the shipping carrier that best covers the zone where the goods are to be delivered.

Once we receive a return request from a customer, we will confirm its receipt and let the customer know how to return the item. Without such confirmation, the return will not be accepted and the item will be shipped back to the customer.